Post by account_disabled on Dec 10, 2023 0:46:23 GMT -6
Selling products online may seem comfortable. Because you don't have to sit and watch the shop. No need to sit and wait for customers. But that's like a double-edged sword. Because comfort may cause you to neglect to answer customers. Before I knew it, the customers had already fled to find another shop. Therefore, you should set rules for yourself, such as how many times a day to post products at least. How many new products do you post at least per month? From what time to what time will you work? Or don't let customers wait longer than 1-2 hours, but if you're really busy. You can use Page365's autoresponder to help answer customer questions and buy yourself some time first.
It's okay to be wrong. Apologize. If something goes wrong, apologize politely and be straightforward. You can use this kind of moment to create a good impression on the customer. For example, if the customer is still interested in the product. You might try offering a similar product. Ready to reduce the price as an apology. 7. Communicate Email Data professionally Whether it's when posting products or talking to customers via chat. You must be able to provide clear details. Prepare answers along with questions you think will be asked often, such as: Do you have a storefront? Is there a Line or not? How do you calculate shipping costs? Why are the product prices different from other stores? Can it be reduced? etc.
If you are tired of answering questions repeatedly, you may use Page365's auto-responder system and set the system to answer questions repeatedly. You can also get it from customers. All the advice, even though it seems difficult But I guarantee that it's definitely worth the effort. In addition, If you, the seller, don't want to have a headache. Try turning to Page365's store management system at more than 20,000 professional stores. Trust us, we have help like Online billing system that helps make the balance report Confirm order or inform the parcel number Can reduce management time Plus it's more convenient too.
It's okay to be wrong. Apologize. If something goes wrong, apologize politely and be straightforward. You can use this kind of moment to create a good impression on the customer. For example, if the customer is still interested in the product. You might try offering a similar product. Ready to reduce the price as an apology. 7. Communicate Email Data professionally Whether it's when posting products or talking to customers via chat. You must be able to provide clear details. Prepare answers along with questions you think will be asked often, such as: Do you have a storefront? Is there a Line or not? How do you calculate shipping costs? Why are the product prices different from other stores? Can it be reduced? etc.
If you are tired of answering questions repeatedly, you may use Page365's auto-responder system and set the system to answer questions repeatedly. You can also get it from customers. All the advice, even though it seems difficult But I guarantee that it's definitely worth the effort. In addition, If you, the seller, don't want to have a headache. Try turning to Page365's store management system at more than 20,000 professional stores. Trust us, we have help like Online billing system that helps make the balance report Confirm order or inform the parcel number Can reduce management time Plus it's more convenient too.